Shoei & Revzilla Warning

This was an exceptionally hard lesson to learn. According to both Shoei and Revzilla, when you purchase your helmet on sale, it has been discounted to "reflect the shorter lifespan of the helmet ."I have numerous Shoei helmets and have always considered myself brand-loyal to Shoei. That is a thing of the past. In 2015 I purchased an expensive Shoei Hornet on Revzilla, just put on sale.In the middle of a seven-day trip, my visor blew off. I tried unsuccessfully to locate it. I mistakenly thought that if I contacted Shoei that they would direct me as to how to get a replacement visor. One I would have certainly paid for myself. Instead, they said this is "something to bring up with your dealer and is not a Shoei issue." Shoei provides a 7 year warranty from the date of manufacture or 5 years from purchase, whichever is sooner. However, the sticker in the helmet says 071113. According to Shoei, that means it was produced on November 13, 2007.This is crazy, right? So I reached out to Revzilla as Shoei is stating that Revzilla sold me an "old" helmet with no warranty, and their response? We "side with Shoei."I have been riding for many years and have never purchased anything but a Shoei. I don't know what they gained through their response to my question about a replacement visor, but I do know that they lost a customer - permanently.The lesson - check that sticker in the helmet as soon as it arrives. Your "good deal" could be just an expired helmet. via /r/motorcycles https://www.reddit.com/r/motorcycles/comments/c1wkm8/shoei_revzilla_warning/?utm_source=ifttt