Monday 25 March 2019

Ongoing Videopass issues... still no reply from MotoGP.com

Wondering if anyone else is having issues with Videopass still. On lap 16 of the Qatar race my feed dropped, and when signing back in I was told I am not a subscriber - despite all my transactions showing up in purchase history. Now every time I sign in, I am prompted to pay to subscribe again. I have opened 10+ tickets over the last 2 weeks with MotoGP customer services and received no responses whatsoever.

Have resorted to opening Paypal resolution cases against each of the 4 payments for this season, in the hope to get my feed back for this weekend's races. Anyone else having similar issues?

Wondering if anyone else is having issues with Videopass still. On lap 16 of the Qatar race my feed dropped, and when signing back in I was told I am not a subscriber - despite all my transactions showing up in purchase history. Now every time I sign in, I am prompted to pay to subscribe again. I have opened 10+ tickets over the last 2 weeks with MotoGP customer services and received no responses whatsoever.Have resorted to opening Paypal resolution cases against each of the 4 payments for this season, in the hope to get my feed back for this weekend's races. Anyone else having similar issues? http://ifttt.com/images/no_image_card.png

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